Cancellation Policy

Cancellation & No-Show Policy

At The Aesthetics Lounge and Spa™ and The Laser Lounge Spa™, every appointment is thoughtfully reserved to give you the personalized, high-touch experience you deserve. To honor our providers’ time and the clients waiting for openings, we follow a clear and consistent cancellation policy across all locations.

Need to Cancel or Reschedule?

We completely understand — life happens!
If you need to cancel or reschedule your appointment, please contact the specific location where your appointment was booked at least 24 hours in advance.

You may reach out by phone, text (if available), or through your client portal. Each location manages its own schedule, so contacting the correct spa ensures your change is processed quickly.

Late Cancellations & No-Shows

Appointments canceled with less than 24 hours’ notice — or appointments that are missed entirely — will incur a $75 service fee.
If your service required a booking deposit, that deposit will be forfeited in the event of a late cancellation or no-show.

Future Bookings

To protect appointment availability for all clients, each location reserves the right to require a booking deposit for future visits, especially if there is a history of late cancellations or no-shows. This helps us ensure every guest receives the dedicated time and care they deserve.

Thank You for Understanding

We’re grateful you’ve chosen The Aesthetics Lounge and Spa™ and The Laser Lounge Spa™ for your aesthetic and wellness care. Respecting our scheduling policies allows us to maintain the elevated, seamless experience you know and love — at every visit, in every location.

Ready to Book Your Next Appointment?

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Book your glow-up today — because self-care should never have to wait.